CUCM (Call Manager)
To add a new user with a new/existing extension, please complete the following steps: 1. Navigate to the Call Manager > User Management > User/Pho...
Fri, 22 Mar, 2019 at 1:42 PM
To associate a phone to a user, please complete the following steps: Information Needed: 1. User name 2. MAC address of the phone 1. Naviga...
Fri, 22 Mar, 2019 at 1:43 PM
To switch phones between users, please complete the following steps: 1. Make a note of the MAC address of the phone you want to relocate: Navigate to ...
Fri, 22 Mar, 2019 at 1:44 PM
Navigate to Call Manager > Call Routing > Transformation > Transformation Pattern > Calling Party Transformation Pattern If you would lik...
Mon, 25 Mar, 2019 at 12:35 PM
To configure DND on your Cisco phones, please refer to the following instructions: Configure a Softkey Template: 1. Navigate to CUCM > Device >...
Mon, 25 Mar, 2019 at 12:38 PM
Please read all the steps first below before configuring Requirements Cisco Unified Communication Management (CUCM) Version 11.x or Later Cisco Unifi...
Mon, 25 Mar, 2019 at 4:02 PM
To enable recording on a phone, follow the steps below: Navigate to CUCM > Device > Phone Select the desired phone from the list On the Phone p...
Thu, 6 Sep, 2018 at 3:31 PM
To access the Self Care Portal follow the below mentioned steps please: On an Internet browser type in the URL: https://<CUCM IP Address>/ucmuser...
Wed, 17 Oct, 2018 at 3:32 PM
1. Navigate to the Self-Care Portal (e.g. https:CUCM_IP_ADDRESS > Click Self Care Portal) 2. Sign in with your UserID and Password 3. Choose Pho...
Mon, 11 Mar, 2019 at 11:38 AM
Please read all the steps first below before configuring PLAR feature is designed so, as soon as the phone goes off-hook on a specific line it dials a p...
Mon, 25 Mar, 2019 at 12:45 PM