To add a user for email notification of a particular voicemail box, please follow the steps below:


  • Navigate to CUC > Users
  • Click on the desired voicemail box from the Users list



  • On the User page, press on Edit > Notification Devices



  • Press Add New
  • From the Notification Device Type,select HTML
  • Give it a  Display Name
  • Select the appropriate HTML Template
  • Check the Allow voicemail as attachments box.
  • Press Save